These terms and conditions (the “Conditions”) apply to each performance of Services (as defined below) agreed between the Customer (as defined below) and Obair Associates Limited, a company incorporated in England and Wales with company number 06493194 and having its registered office address at Suite 208 Britannia House, 1-11 Glenthorne Road, London, England, W6 0LH (“Obair Associates”).

1 Definitions & Interpretation

1.1 In these Conditions, the following words and expressions have the following meanings:

“Affiliate” means any entity that directly or indirectly Controls, is Controlled by or is under common Control with, another entity
“Business Day” means a day other than a Saturday, Sunday or public holiday in England, when banks in London are normally open for business;
“Charges” means the charges for the Services as notified by Obair Associates to the Customer prior to performance of the Services;
“Confidential Information” means information in whatever form relating to the business, products, services, materials, affairs and finances of each party for the time being confidential to the party of which it relates and trade secrets (including without limitation any Intellectual Property Rights), whether or not such information is marked confidential;
“Control” means the beneficial ownership of more than 50% of the issued share capital of a company or the legal power to direct or cause the direction of the management of the company (and “Controls”, “Controlled” and “under common Control” shall be interpreted accordingly);
“Contract” has the meaning given in clause 3.4;
“Customer” means the person, firm or business who submits a Referral to Obair Associates and pays the Charges for the Services
“Customer Materials” means all materials, documentation, information and data supplied by the Customer to Obair Associates;
“Data Protection Laws” means all applicable data protection and privacy laws in force from time to time in the UK including:
(a) the UK GDPR;
(b) the Data Protection Act 2018;
(c) any laws which implement or supplement any such laws; and
(d) any laws that replace, extend, re-enact, consolidate or amend any of the foregoing;
“Evaluation Report” means, where applicable, an occupational health, clinical or vocational evaluation report from a specialist clinical or vocational professional to be produced by or on behalf of Obair Associates for the Service User which sets out:
(a) the Service User’s current medical and functional status and where applicable future capacity to return to work; and/or
(b) the recommended treatment and rehabilitation to be provided to the Service User;
“Force Majeure” has the meaning given in clause 14.1;
“Intellectual Property Rights” means patents, rights to inventions, copyright and related rights, trade marks and service marks, business names and domain names, goodwill and the right to sue for passing off, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world;
“Obair Associates Personnel” means all employees, officers, staff, other workers, agents and consultants of Obair Associates, its Affiliates and any of their subcontractors who are engaged in the performance of the Services from time to time;
“Referral” means a written referral issued by the Customer in regards to a Service User for the provision of the Services from Obair Associates;
“Service Interruption Event” has the meaning given in clause 8.1;
“Services” means the services agreed to be provided by Obair Associates to the Customer in connection with a Referral;
“Service User” means the individual to which a Referral relates; 
“Suspension Period” has the meaning given in clause 8.2;
“UK GDPR” means the General Data Protection Regulation, Regulation (EU) 2016/679, as it forms part of domestic law in the United Kingdom by virtue of section 3 of the European Union (Withdrawal) Act 2018 (including as further amended or modified by the laws of the United Kingdom or of a part of the United Kingdom from time to time).

1.2. In these Conditions:

1.2.1 a reference to a ‘party’ is a reference to Obair Associates or the Customer and a reference to the ‘parties’ is a reference to Obair Associates and the Customer together;
1.2.2 clause, Schedule and paragraph headings shall not affect the interpretation of this these Conditions;
1.2.3 reference to legislation or a legislative provision is a reference to it as amended, extended or re-enacted from time to time and shall include all subordinate legislation made from time to time under that legislation or legislative provision;
1.2.4 unless the context otherwise requires, a reference to one gender shall include a reference to the other genders;
1.2.5 unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular;
1.2.6 any words that follow ‘include’, ‘includes’, ‘including’, ‘in particular’ or any similar words and expressions shall be construed as illustrative only and shall not limit the sense of any word, phrase, term, definition or description preceding those words;
1.2.7 a reference to any Scottish action, remedy, method of judicial proceeding, court, official, legal document, legal status, legal doctrine, legal concept or thing shall, in respect of any jurisdiction other than Scotland, be deemed to include a reference to that which most nearly approximates to the Scottish equivalent in that jurisdiction.

2 Application of these Conditions

2.1 These Conditions apply to and form part of each Contract between Obair Associates and the Customer. They supersede any previously issued terms and conditions of purchase or supply.

2.2 No terms or conditions of purchase or supply submitted by the Customer shall apply to or form part of a Referral or the Contract.

3 Referral Procedure

3.1 The Customer may submit a Referral to Obair Associates, provided always that:

3.1.1 Obair Associates may accept or reject a Referral at its absolute discretion; and
3.1.1.1 submission of a Referral shall not constitute a binding obligation on Obair Associates to supply any Services until such time as Obair Associates confirms its acceptance of the Referral in writing.

3.2 Rejection of a Referral by Obair Associates, including any accompanying communications, shall not constitute a counter-offer capable of acceptance by the Customer.

3.3 Where the Services require the provision of an Evaluation Report, then:

3.3.1 the Customer shall promptly, and at its cost and expense, provide all information, support and assistance reasonably requested by Obair Associates from time to time in considering the Referral and the organisation of the Evaluation Report;
3.3.2 the Customer authorises Obair Associates to contact and if required visit the relevant Service User for the purposes of arranging the required evaluation; and
3.3.3 the Customer shall be responsible for reimbursing Obair Associates for any additional costs and expenses incurred in obtaining the Evaluation Report.

3.4 The Customer acknowledges that Obair Associates require the Service User’s consent to share their Evaluation Report with the Customer. Where the Service User does not consent to this, Obair Associates shall be entitled not to share the Evaluation Report with the Customer without liability to the Customer or any refund or reduction of the Charges.

3.5 The Referral accepted by Obair Associates together with these Conditions shall form separate binding contract between the parties for the relevant Services which shall be subject to and be interpreted in accordance with these Conditions (the “Contract”).

3.6 The Customer shall not be entitled to amend or withdraw a Referral without prior notification to Obair Associates. If an amendment or withdrawal is notified to Obair Associates, the Customer shall pay to Obair Associates:

3.6.1 the Charges for any Services performed up to the time of withdrawal or amendment; and
3.6.2 any costs which it has already committed in preparation towards preparing to provide the Services in connection with the Referral or the Evaluation Report (if applicable) which are likely to be wasted as a result of the withdrawal or amendment.

4 Customer Obligations

4.1 The Customer shall:

4.1.1 pay the Charges for the Services;
4.1.2 co-operate with Obair Associates in all matters relating to the performance of the Services;
4.1.3 provide the Customer Materials, and all other information, documents, materials, data or other items necessary for the provision of the Services, to Obair Associates in a timely manner;
4.1.4 inform Obair Associates in a timely manner of any matters (including any health, safety or security requirements) which may affect the provision of the Services;
4.1.5 where any of the Services is to be provided at any premises which are occupied by or under the control of the Customer, permit Obair Associates Personnel all access to such premise as is reasonably required to enable performance of the Services.

5 Terms of Supply

5.1 Obair Associates shall:

5.1.1 comply with all laws, statutes, regulations and codes from time to time in force from as applicable to the Services; and
5.1.2 perform and procure that all Obair Associates Personnel perform the Services with all reasonable care and skill.

5.2 Time of performance of the Services shall not be of the essence. Obair Associates shall use its reasonable endeavours to perform the Services in accordance with any commencement or end dates specified for performance in the Referral or where no such timescale is specified shall perform the Services within a reasonable period of time.

5.3 On completion of the final performance of the Services, Obair Associates shall notify the Customer in writing that the Services under the relevant Contract have been fully performed (“Completion”).

6 Charges & Payment

6.1 The Charges are exclusive of:

6.1.1 any additional charges for re-performance of the Services required as a result of the Service User’s cancellation, no-show or non-compliance with any appointments scheduled in connection with the Services or the Customer’s refusal to permit Obair Associates Personnel access to any premises occupied by or in the control of the Customer, which shall be charged to the Customer in accordance with clause 7;
6.1.2 VAT (or any equivalent sales tax).

6.2 Where applicable and if not included in the Charges, travel expenses of Obair Associates Personnel incurred in the provision of the Services will be charged in addition at 45p per mile, or, if greater, the actual costs incurred of public transport and parking costs (but excluding any road traffic fines) shall be payable by the Customer.

6.3 The Customer shall pay any applicable VAT to Obair Associates on receipt of a valid VAT invoice.

6.4 Subject to clause 7.1, Obair Associates shall invoice the Customer for the Services any time after performance of the relevant Services or as such Charges become payable in accordance with these Conditions.

6.5 If the Customer, acting in good faith, disputes an invoice in whole or in part, it shall raise such dispute by giving written notice to Obair Associates within 14 days of receipt of the invoice and the parties shall negotiate in good faith to attempt to resolve the dispute promptly. Any amounts not disputed in accordance with this clause 6.5 shall be deemed accepted and must be paid by the Customer in accordance with clause 6.6. In relation to any invoice disputed by the Customer, interest under clause 6.7.2 is payable after the dispute is resolved, on sums found or agreed to be due from the due date until payment is made.

6.6 The Customer shall pay all undisputed invoices:

6.6.1 in full without deduction or set-off within 30 days from the date of each invoice;
6.6.2 using the payment method and to the bank account nominated by Obair Associates on the invoice.

6.7 If the Customer fails to pay any sum owed to Obair Associates by the due date for payment, Obair Associates reserves the right to:

6.7.1 suspend performance of the Services until such time as the overdue sums are paid in full; and
6.7.2 charge interest on the overdue sums at a rate of 3% above the base rate of Lloyds Bank in force from time to time, accruing daily from the due date for payment until such time as the overdue sums are paid in full (whether before or after judgement), provided that where the base rate is at or below 0%, the interest rate shall be 3% on the overdue sums.

7 Service No-shows & Cancellations

7.1 If the Service User cancels any scheduled appointment (including for the purposes of producing an Evaluation Report):

7.1.1 less than 24 hours before the scheduled time for performance, Obair Associates reserves the right to charge the Customer the applicable Charges (plus VAT where applicable) for the relevant Services in full; or
7.1.2 between 36 to 24 hours before the scheduled time for performance, Obair Associates reserves the right to charge the Customer 50% of the Charges (plus VAT where applicable) for the relevant Services.

7.2 If the Service User fails to show up for a scheduled appointment or causes Obair Associates, or Obair Associates cannot perform the relevant Services due to concerns for the safety or welfare of its staff, or inability to access the relevant location or other non-cooperation of the Service User or Customer, Obair Associates may charge the Customer the applicable Charges (plus VAT where applicable) for the relevant Services in full.

7.3 Obair Associates will report to the Customer the reason for any cancellation or failure to provide the Services and may in its discretion waive or reduce the Charges to which it would be entitled to under clauses 7.1 or 7.2 or reschedule the Services at no additional cost or a reduced cost.

7.4 For the avoidance of doubt, if Obair Associates has already charged the Customer following a cancellation or non-appearance in accordance with clause 7.1, additional Charges will be payable by the Customer for any rescheduled performance of the Services, including any additional cancellations or non-appearances.

7.5 Obair Associates shall not be in default of any of its obligations under the Contract by reason of any Service User withholding or withdrawing their consent for evaluation, or being unavailable for or failing to attend any scheduled Services.

7.6 Where a Service User withdraws or fails to provide any consent which is required for the performance of the Services, this shall not affect Obair Associates’ right to be paid any Charges for Services provided.

8 Warranty

8.1 The Customer warrants that:

8.1.1 it has the right, power and authority to enter into Contracts and grant to Obair Associates the rights (if any) contemplated in these Conditions;
8.1.2 it has secured the necessary consent from the relevant Service User to provide the Service User’s Personal Data to Obair Associates in connection with the Services; and
8.1.3 the Customer Materials and all other information, documents, materials, data or other items provided by the Customer pursuant to the Contract do not infringe the Intellectual Property Rights of any third party.

8.2 Obair Associates warrants that the Services shall be performed with all reasonable care and skill.

8.3 Subject to clause 8.4, Obair Associates shall, at its option, remedy, re-perform or refund the Charges paid for any Services that do not comply with clause 8.2, provided that the Customer serves a written notice on Obair Associates that some or all of the Services do not comply with clause 8.2, and identifying in sufficient detail the nature and extent of the defects within 5 Business Days of Completion.

8.4 Obair Associates shall not be liable for any failure of the Services to comply with the provisions of clause 8.2 where the same arises directly or indirectly and whether in whole or in part as a result of:

8.4.1 a breach by the Customer of any of its obligations under the relevant Contract;
8.4.2 an event of Force Majeure;
8.4.3 any specification or requirement of the Customer; or
8.4.4 use of the Customer Materials.

9 Data Protection

9.1 In this clause 9:

9.1.1 the following words and expressions have the meanings given to them in Data Protection Laws: “Controller”; “Data Subject”; “Personal Data”; “Personal Data Breach”; “Processor”; “Process” and similar terms such as “processing” and “processed”; “Special Category Personal Data”;
9.1.2 “Data Subject Request” means a request made by a Data Subject to exercise any right(s) of Data Subjects under Data Protection Laws in relation to any of the Shared Personal Data or concerning the Processing of such data;
9.1.3 “Shared Personal Data” means the Personal Data (including Special Category Personal Data) of Service Users, as set out in the Schedule;

9.2 Purpose

9.2.1 Each party (the “Data Discloser”) anticipates sharing the Shared Personal Data with the other party (the “Data Receiver”) as part of the provision of the Services. Each party will be regarded as an independent Controller of the Shared Personal Data under Data Protection Laws. This clause 9 sets out the responsibilities of the parties in regards to the Shared Personal Data.
9.2.2 The Data Receiver agrees to only Process Shared Personal Data only for the purposes described in the Schedule (the “Agreed Purpose”) and shall not Process Shared Personal Data in a way that is incompatible with the Agreed Purpose.

9.3 Data Subject Rights

9.3.1 On receipt of a Data Subject Request from a Data Subject to which the Shared Personal Data relates, the receiving party shall contact the other party to notify them of receipt of such a request. The party who receives the request shall have overall responsibility for responding to the request unless the other party receives an identical or similar request from the same Data Subject. In those circumstances, the parties shall promptly discuss and implement the most effective way of discharging their responsibilities under the Data Protection Laws to the Data Subject who has made the request(s).
9.3.2 Each party is responsible for maintaining a record of Data Subject Requests, including details of the nature of the requests, dates or receipt of request and response times, the decisions made and any information that was exchanged, notes of any meeting, correspondence or phone calls relating to the request.
9.3.3 Each party agrees to provide such assistance as is reasonably required to enable the other party to comply with Data Subject Requests within the time limits imposed by the Data Protection Laws.

9.4 Data Retention & Deletion

9.4.1 Subject to clause 9.4.2, the Data Receiver shall not retain or process Shared Personal Data for longer than is necessary to carry out the Agreed Purpose, unless otherwise required in accordance with any statutory, regulatory or professional retention periods applicable.
9.4.2 Subject to Clause 9.4.1, the Data Receiver shall ensure that any Shared Personal Data is destroyed no later than by the expiry of the retention period specified in the Schedule.
9.4.3 Following the deletion of Shared Personal Data in accordance with clause 9.4.3 , the Data Receiver shall notify the Data Discloser that the Shared Personal Data in question has been deleted.

9.5 Data Transfers

9.5.1 For the purposes of this clause, transfers of Personal Data shall mean any sharing of Personal Data by the Data Receiver with a third party, and shall include the following:
9.5.1.1 contracting a processor to engage in the processing of Shared Personal Data;
9.5.1.2 granting a third party Controller access to the Shared Personal Data.

9.5.2 If the Data Receiver appoints a third party Processor to Process the Shared Personal Data it shall impose an appropriate data processing clause or contract to reflect, as a minimum, the requirements of Article 28 of the UK GDPR and shall remain liable to the Data Discloser for the acts and/or omissions of the Processor.

9.5.3 The Data Receiver may not transfer Shared Personal Data to a third party located outside the UK unless it;
9.5.3.1 complies with the provisions of Article 26 of the UK GDPR in the event the third party is a joint controller; and
9.5.3.2 ensures that:
(a) the transfer is to a country approved under the applicable Data Protection Laws as providing adequate protection; or
(b) there are appropriate safeguards in place pursuant to the applicable Data Protection Laws; or
(c) the transferee otherwise complies with the Data Receiver’s obligations under the applicable Data Protection Laws by providing an adequate level of protection to any Shared Personal Data that is transferred; or

9.6 one of the derogations for specific situations in Security & Training

9.6.1 Each party undertakes to have in place appropriate technical and organisational security measures as required by Data Protection Laws to:
9.6.1.1 prevent:
(a) unauthorised or unlawful processing of the Shared Personal Data; and
(b) the accidental loss or destruction of, or damage to, the Shared Personal Data
9.6.1.2 ensure a level of security appropriate to:
(a) the harm that might result from such unauthorised or unlawful processing or accidental loss, destruction or damage; and
(b) the nature of the Shared Personal Data to be protected.

9.6.2 Each party shall ensure that processing of the Shared Personal Data is undertaken only by those of its staff members, employees and subcontractors that require to process the Shared Personal Data for the purposes of achieving the Agreed Purpose (the “Permitted Recipients”) and that in processing such personal data ensuring that the Permitted Recipients:
9.6.2.1 are suitably trained in the use, care, protection and handling of the Shared Personal Data; and
9.6.2.2 shall comply with the Data Receiver’s technical and organisational security measures in place from time to time as together with any requirements under the Data Protection Laws; and
9.6.2.3 are subject to written contractual obligations concerning the Shared Personal Data (including obligations of confidentiality) as appropriate and proportionate to the relevant Permitted Recipient’s role, responsibility and frequency with respect to their handling and Processing of the Shared Personal Data and the reporting and handling of Personal Data Breaches.

9.6.3 The parties shall each comply with its obligation to report a Personal Data Breach to the UK Information Commissioner and (where applicable) Data Subject(s) under the Data Protection Laws and shall each inform the other party of any such reportable Personal Data Breach.

9.6.4 The parties agree to provide reasonable assistance as is necessary to each other to facilitate the handling of any Personal Data Breach in an expeditious and compliant manner.

9.7 Data Protection Warranties

9.7.1 Each party warrants and undertakes that it will:
9.7.1.1 process the Shared Personal Data in compliance with all applicable Data Protection Laws, enactments, regulations, orders, standards and other similar instruments that apply to its Personal Data processing operations;
9.7.1.2 maintain complete and accurate records and information to demonstrate its compliance with this clause 9;

9.7.2 The Data Discloser warrants and undertakes that it is entitled to provide the Shared Personal Data to the Data Receiver and it will ensure that the Shared Personal Data is accurate.

9.8 Effect of non-compliance with Data Protection Laws

Each party shall comply with all the obligations imposed on a Controller under Data Protection Laws, and any material breach of the Data Protection Laws by one party shall, if not remedied within 30 days of written notice from another party, give grounds to the other party to terminate the Contract between the parties with immediate effect.

10 Confidentiality & Intellectual Property Rights

10.1 Each party undertakes that it shall keep confidential any Confidential Information of the other party and that it shall not use or disclose the other party’s Confidential Information to any person, except as permitted by clause 10.2.

10.2 A party may disclose the Confidential Information of the other party:

10.2.1 to those of its employees, officers, representatives or advisers who need to know the relevant Confidential Information for the purposes of the performance of any obligations under the Contract, provided that such party ensures that those persons to whom Confidential Information is disclosed is aware of its confidential nature and agrees to comply with the confidentiality obligations in this clause 10;
10.2.2 where required to do so by law, any court, any governmental, regulatory or supervisory authority of competent jurisdiction.

10.3 Neither party shall use the Confidential Information of the other party other than to the extent necessary to perform its obligations under the Contract.

10.4 To the extent any Confidential Information is Shared Personal Data such Confidential Information may be disclosed or used only to the extent such disclosure or use is in compliance with and does not conflict with any of the provisions of clause 9.

11 Termination

11.1 Obair Associates may terminate the Contract (and any other contract it has entered into with the Customer) immediately by giving written notice if any voluntary or involuntary insolvency proceedings by or against the Customer are initiated under any insolvency law, or a receiver or custodian is appointed for the Customer, or proceedings are instituted by or against such party which proceedings, if involuntary, shall not have been dismissed within 30 days after the date of such filing, or if the Customer makes an assignment for the benefit of its creditors, or the Customer is subject to any procedure for the taking control of its goods which is not withdrawn or discharged within 7 days of that procedure being commenced, or takes steps analogous to any of the preceding steps in any jurisdiction.

11.2 The Customer shall be required to notify Obair Associates immediately in the event that the Customer ceases to continue funding the Service User’s rehabilitation and/or treatment for any reason. In this event, Obair Associates may terminate the relevant Contract immediately by giving written notice to the Customer and the Customer shall indemnify Obair Associates against any and all claims, losses and expenses incurred with the discontinuation of payment for the Service User’s treatment.

11.3 If the Customer becomes aware that any event has occurred, or circumstances exist, which may entitle Obair Associates to terminate the Contract under this clause 11, it shall immediately notify Obair Associates in writing.

11.4 Termination of the Contract shall be without prejudice to any rights or remedies that a party has accrued under that Contract at the time of termination.

12 Limitation of Liability

12.1 Nothing in these Conditions will limit or exclude either party’s liability for:

12.1.1 death or personal injury caused by that party’s negligence, or that of its officers, employees, agents or subcontractors;
12.1.2 fraud or fraudulent misrepresentation; or
12.1.3 any other matter which cannot be excluded or limited by applicable law.

12.2 Obair Associates excludes to the fullest possible extent under applicable laws all liability in respect of:

12.2.1 indirect, special, incidental, economic, consequential or punitive damages, including but not limited to liability for loss of profits, business, revenue, or good will.
12.2.2 all conditions, warranties and other terms which might otherwise be implied by statute or by common law.

12.3 Subject to clauses 13.1 and 13.2 above, Obair Associates’ entire aggregate liability to the Customer, whether arising under or in connection with the Contract (including under the laws of negligence), shall not exceed one and a half times the Charges paid by the Customer under the Contract.

13 Force Majeure

13.1 In these Conditions, “Force Majeure” means an event or sequence of events beyond a party’s reasonable control preventing or delaying it from performing its obligations under the relevant Contract. Inability to pay is not Force Majeure.

13.2 Obair Associates shall not be liable if delayed in or prevented from performing its obligations under the Contract due to Force Majeure, provided that it promptly notifies the Customer when such an event causes a delay or failure in performance and when it ceases to do so.

14 General

14.1 Any notice or other communication given to a party under the Contract shall be in English, in writing and communicated to the other party using the contact details supplied from time to time by the relevant party. A notice or other communication shall be sent and shall be deemed received if sent:

14.1.1 by first class post: on the second Business Day after posting;
14.1.2 by email: if sent between 9.00am and 5.00pm on a Business Day, at the time of transmission and if sent outside of those hours, at 9.00am on the next Business Day after sending.

14.2 If any provision or part-provision of these Conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable and the enforceability of any other provision of these Conditions shall not be affected.

14.3 Nothing in the Contract is intended to, or shall be deemed to, establish any partnership, agency or joint venture between the parties.

14.4 The parties agree that the Contract and any documents entered into pursuant to that Contract constitutes the entire agreement between them and supersedes all previous agreements, understandings and arrangements between them, whether in writing or oral in respect of its subject matter.

14.5 The Contract shall be governed by and construed in accordance with the laws of Scotland. Any action, claim or dispute (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of Scotland.

Schedule:
Data Processing and Shared Personal Data

Agreed Purpose

To provide rehabilitation or occupational health services to the Service Users including where relevant:

• To organise and undertake an initial occupational health, vocational evaluation, or specialist clinical evaluation and produce the evaluation report.
• To determine the appropriate treatment pathway for Service Users.
• To communicate with any medical professionals on behalf of a Service User both prior to and during our involvement.
• To communicate and correspond with a Service User’s employer (where relevant) to assist with a return to work.
• To communicate and correspond a Service User’s educational or professional body (where relevant) to assist with a return to education or return to work.

Duration of the Processing

Until the earlier of the Completion of the Services or the termination of the relevant Contract in accordance with the Conditions.

Categories of Data Subjects

Service Users.

Types of Personal Data

Service User Information – date of birth, place of birth, email addresses, home and business postal addresses, contact telephone number, gender, next of kin and their contact details, marital status, photographs, government issued identification including passport number, national insurance number; health and sickness records; Occupational Health records; policy data; medical data including reports, assessments, treatment records, updates and other medical information relating to the Referral, employment information, job titles, education certifications, professional background and training.

Data Retention Period

Seven years following termination of the Services.

Data Protection Officer & Contact Information

Thorntons Law LLP, dataprotection@proclaim-group.co.uk.