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Proclaim Group respects your privacy and is committed to protecting your personal data. This policy will inform you as to how we use cookies, what they do and how you can revise the settings.


Proclaim Group Limited, a company incorporated in Scotland under company number 342971 whose registered office is at Princes Gate, 2nd Floor, Castle Wing, Castle Street, Hamilton, Scotland, ML3 6BU.

Proclaim Care Limited, a company incorporated in Scotland under company number 287770 whose registered office is at Princes Gate, 2nd Floor, Castle Wing, Castle Street, Hamilton, Scotland, ML3 6BU and Obair Associates, a company incorporated in England under company number, 06493194, who registered office is at Suite 208, Britannia House, 1-11 Glenthorne Road, London, England, W6 0LH. This privacy policy is issued on behalf of the Proclaim Group, so that when we mention Proclaim Group, “we”, “us” or “our” in this privacy policy, we are referring to Proclaim Care Limited, who is responsible for processing your data. Proclaim Care Limited is the controller and responsible for this website.

We have appointed a data protection officer who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Below explains the cookies we use and why.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see the Cookie Policy below.

Proclaim Group Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.- Analytical or performance cookies.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Tracking cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed.

We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them below:

Cookie title – Google Analytics
Abbreviation – _ga. _gat. _gid. (_utma. _utmb. _utmc. _utmz.)
Purpose – These cookies are used to collect information about how visitors use our site. We use the information to compile usage reports and to help us to improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Cookie title – Cookie Dismissed
Abbreviation – cookie_widget_dismissed
Purpose – This cookie resets the cookie acceptance panel after seven days. This is due to any changes in our privacy policy and/or legal and/or terms of conditions. This is a bespoke cookie. The only data we recognise is your last visit date and time.

Cookie title – WordPress Cookies
Abbreviation – wp-settings-{time}-[UID], wordpress_test_cookie, wordpress_logged_in_[hash], wordpress_[hash]
Purpose – These are the cookies that activate in the WordPress admin area of the website. They do not affect a viewers visit to the website and are purely for adaption to a users preference of how WordPress works.

WordPress uses the cookie wordpress_[hash] to store the authentication details on login. The authentication details include the username and double hashed copy of the password. However, this usage of the cookie is limited to the admin console area, the backend dashboard of the website.

The cookie wordpress_logged_in_[hash] is used to indicate when you are logged in, and who you are. This cookie is maintained on the front-end of the website as well when logged in.

Here [hash] represents the value that is obtained by applying a specific mathematical formula applied to the username and password. It is to ensure that the input values are safe, and no one can access these data using the cookies as it is difficult to ‘unhash’ the hashed data.

The cookie wp-settings-{time}-[UID] is used to customise the view of your admin interface and the front-end of the website. The value represented by [UID] is the individual user ID of the user as given to them in the users’ database table.

WordPress also sets a cookie named wordpress_test_cookie to check if the cookies are enabled on the browser to provide appropriate user experience to the users. This cookie is used on the front-end, even if you are not logged in.

Please note that the following third parties may also use cookies, over which we have no control. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Except for essential cookies, all cookies will expire after a reasonable period.

Revise Browser Cookie Settings

Web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

To find out how to amend settings on different browsers (Safari, Chrome, Internet Edge or Explorer, Firefox, Brave, or any others), please search ‘web browser cookie settings’.

To opt out of being tracked by Google Analytics across all websites, visit