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Proclaim Care Limited, a company incorporated in Scotland under company number 287770 whose registered office is at Princes Gate, 2nd Floor, Castle Wing, Castle Street, Hamilton, Scotland, ML3 6BU.

Obair Associates Limited, a company incorporated in England & Wales under company number 06493194 whose registered office is at Suite 208, Britannia House, 1-11 Glenthorne Road, London, W6 0LH.

This terms and conditions is issued on behalf of the Proclaim Group, so that when we mention Proclaim Group, “we”, “us” or “our” in this terms and conditions, we are referring to Proclaim Care Limited, who is responsible for processing your data. Proclaim Care Limited is the controller and responsible for this website. 

Important Legal Information

Please read this information carefully. Access to this website is confirmation that you have understood and agreed to be bound by the following terms and conditions.

This website and the information provided on it are for the use of permanent residents of the United Kingdom only.


All contents of this website, including but not limited to the text, graphics, links and sounds, are the copyright of Proclaim Care and may not be copied, distributed, uploaded, republished, decompiled, disassembled or transmitted in any way without the prior written consent of Proclaim Care.


Proclaim Care controls and operates this website from the UK and the information delivered via the website is deemed to have been delivered in the UK. Proclaim Care makes no representation that the material contained is appropriate or available for use in other locations outside the United Kingdom.


The information published on this website is provided as a convenience to visitors and should be used for information purposes only and is subject to change without notice, if you require additional information, you should contact your Proclaim Care representative.

Proclaim Care makes every effort to ensure that the information contained on its website is current and accurate at the date of publication, no warranties are made, either expressed or implied, as to reliability, accuracy or completeness of the information. Proclaim Care accepts no liability for any loss arising directly or indirectly from the use of or action taken in reliance on such information. These documents should not be copied, reproduced or redistributed, in whole or in part.

No warranty is given as to the freedom of this website from errors, defects, viruses, malicious programme or macro. Links from this website exist for information only and Proclaim Care accepts no responsibility or liability for the information contained on any such site. The existence of a link to another website does not imply or express endorsement of its provider, product or services by Proclaim Care. Links to this website are not permitted without the prior written consent of Proclaim Care.

Access Statement

This statement applies to content published on Proclaim Group websites.

We want as many people as possible to be able to use our website.

Our websites accessibility must take into account:
– All text to be readable.
– Ability to zoom in up to 300% on a webpage without the text spilling off the screen.
– Navigate as much of the website using just a keyboard or screen.
– Navigate as much of the website using speech recognition software.
– Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

How accessible this website is

Some parts of our website are not fully accessible. For example:
– PDF documents can not be made fully accessible to all screen reader software.
– Videos are embedded from YouTube and may feature labelling from YouTube itself, which could be incorrect or not sufficiently descriptive.

What to do if you cannot access parts of this website

If you need information on this website in a different format, please email

Include in your email the web address of the content (specific URL) and the format you need. For example:
– Accessible PDF
– Large print
– Easy-read version
– Audio
– Braille
AbilityNet has advice on making your device easier to use if you have a disability.

How to use your web browser to modify the Proclaim Group website/s

Web browsers that allow font and colour changes:
– Safari
– Chrome
– Firefox
– Microsoft Edge
– Brave
– Opera

Edit your accessibility features (fonts, sizes, colours, etc) via your operating system:
– In Windows, open the Settings application, then click Ease of Access.
– In Windows 8 and below, open the Control Panel app, then select Ease of Access.
– In macOS, open System Preferences application, then click Accessibility tab.
– For earlier Mac operating systems, open System Preferences application, then click Universal Access tab.
– For Android operating systems, open the Settings application, then the Accessibility section.
– For iOS devices, open the Settings application, then the General section.

Edit your accessibility features on your web browser:
– For Safari, click on File or Safari, then select preferences.
– For Chrome, Firefox, Brave and Opera select Settings (settings are found within the ellipses panel).
– For Microsoft Edge, select Settings from the top of the browser window.

Use zooming to increase font sizes:
– In Windows, zoom in by pressing Ctrl and +, zoom out by pressing Ctrl and -.
– In macOS (and older Mac operating systems), zoom in by pressing Command and +, zoom out by pressing Command and -.

Reporting accessibility problems with this website

If you need information on this website in a different format, please email If you find any problems or think we’re not meeting accessibility requirements, please email

Compliance guidelines

This website is compliant with the web content accessibility guidelines version 2.1 AA standard.

PDF Content

PDFs and other document types may not be suitable for users of assistive technology. PDFs can be saved and be used with assistive technology.

Video Content

Videos are embedded within the site from YouTube or Video. Both video media sites have closed captions and subtitles.

What Proclaim Group are doing to improve accessibility

We have tested the accessibility of the site for compliance with Web Content Accessibility Guidelines version 2.1. As our website/s develops and evolves, we will re-audit and test the website for accessibility on a regular basis.

Preparation of this accessibility statement

This statement was prepared on 30 May 2022.