Proclaim Care News Article
Proclaim Care are revelling in winning two awards at the CMSUK Awards 2018, held in London.
We are delighted to announce that Proclaim Care had two winners at the recent CMSUK Awards Ceremony held in London.
Wendy Hopps (left) was awarded Clinical Case Manager of the Year 2018 and Michaela Nisbet (right), was awarded Case Manager Supporter of the Year 2018. Congratulations to Wendy and Michaela together with all those nominated as finalists and winners.
Congratulations also to Janet Neville and Anne Byrne of Obair for making it through to the final nominations.
This was a very proud afternoon for Proclaim Care. There were numerous testimonials for both Wendy and Michaela from solicitors, insurers and clients.
Wendy Hopps – CMSUK Clinical Case Manager of the Year 2018.
From the CMSUK website:
‘Wendy demonstrated what can really be achieved by working within a multidisciplinary approach. One of her clients was not able to access what he needed after a very frustrating process on top of complex multiple injuries prior to the involvement of the Case Manager. By working with all the treating specialists, the results with the client have been so impressive that the treating Spinal Consultant is writing a paper to publish the outcomes of multidisciplinary working to promote the Case Manager’s work.’
‘The company she works for provided feedback from a survey on her cases over the period of a year, whereby the clients give their direct feedback. Her score was a remarkable 9.6 out of 10 across her caseload. One client describes her as a real diamond of a woman!’
Michaela Nisbet – CMSUK Case Manager Supporter of the Year 2018.
From the CMSUK website:
‘Michaela has been recognised in several testimonials as going above and beyond her normal day to day work to ensure the clients’ and Case Managers’ needs are met. One Case Manager described her as being her “right hand” and “trusted implicitly with particularly demanding and complex cases”. One of the nominator’s insurer customers commented that she is always available to help out with resolving queries at the drop of a hat, with a cheerful and professional approach, ensuring the rehabilitation process runs smoothly.’
The Case Management Society UK (CMSUK) is a non-profit association of registered case managers. We promote quality case management provision and support the individual and collective development of case management throughout the United Kingdom including Wales and Scotland.
In the year when a pandemic has changed so much, we continue to evolve with the focus on meeting the needs of our clients that are entrusted to us.
Discussing these cases with customers, we identified that hand and upper limb injuries were achieving poor outcomes.
We are delighted that Proclaim Care won Rehabilitation Company of the year 2019 and Adam Dobson received a highly commended in the category Case Manager Supporter of the Year 2019.